Course Catalogue.

Construction Management - Common Mistakes Owners & Contractors Make That Cause Claims

1.5 Professional Development Hours


This webinar is part of Web Series: Construction Management and includes four webinars:

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After attending this webinar, Owners will:

  • Learn how to deal with RFIs properly to avoid claims;
  • Become aware of the risk of giving verbal direction for contractors to proceed with changes without written change orders;
  • Be exposed to the risks due to the failure to settle delays as they arise;
  • Be able to identify problems when RFIs are used to correct design errors or change the as bid contract requirements;
  • Understand the risk of waiver when they object to the submittal of written notices from contractors.

After attending this webinar, Contractors will:

  • Discover the risk of not tracking the time and costs of changes separately;
  • Understand the risk of proceeding with changes without written change orders;
  • Be aware of the danger of not creating a well thought out baseline schedule and issuing accurate schedule updates.

After attending this webinar, Owners and Contractors will:

  • Be provided with a series of lessons learned designed to help both sides avoid such mistakes.

Webinar description:
When asked about the most common causes of construction claims, owners and contractors will likely recite a lengthy list, including changes, delays, site conditions, lost labour productivity, etc. However, a recent global survey of the top five causes of claims found that contract administration issues are the most significant cause of claims. 

The Navigant Construction Forum™ has determined that contract administration issues are not caused solely by one party to the contract but rather are caused by both owners and contractors. This webinar identifies the top ten mistakes owners make that cause claims and the top ten contractor mistakes that give rise to disputes. With each, the expert presenters will share practical advice on how to avoid such mistakes.

Course outline:

  • Introduction
  • International Survey Concerning Construction Claims
  • Most Common Cause of Disputes
  • Owner Mistakes
  • Lessons Learned - Owners
  • Contractor Mistakes
  • Lessons Learned - Contractors
  • Conclusion
  • Questions

Who should attend:

  • General contractors and their project managers
  • Project owners and their representatives
  • Design professionals
  • Construction managers
  • Construction attorneys
Course Rating
4.8 out of 5

Overall rating of this course by its previous attendees!


This course is currently scheduled on the following date. Click to learn even more details about this offering.

Online, 5/11/2023


Almost all of EPIC's courses offer :

  • Continuing Education Units (CEUs) and
  • Professional Development Hours (PDHs)

These course credits will help attendees earn training requirements for their associations or provincial governing bodies.

This course can be customized and delivered to a group at your facility saving time and money.
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