Course Catalogue.

Construction Management: Tales From the Claims Crypt - Lessons Learned

2 Professional Development Hours

After attending this webinar, owners will understand:

  • Risk of not negotiating the full scope of work for change orders
  • The potential downside of not performing an operability review during design
  • Risk of overly complex scheduling specifications
  • Impact of a failure to include scheduling constraints in the contract
  • Risk of accepting unrealistically low bids
  • Risk of issuing T&M change orders with “not to exceed” cost
  • And other risks associated with inadequate contract administration

After attending this webinar, contractors will understand:

  • Potential impact damage claims
  • How to manage T&M change orders with “not to exceed” cost
  • How to deal with owner refusals to accept early completion schedules
  • The risk of not reviewing “other” information during bidding
  • The risk of failing to investigate the site
  • The risk of not providing contractually required notices
  • And other risks associated with inadequate contract administration

After attending this webinar, Owners and Contractors will:

  • Be provided with a series of lessons learned designed to help both sides avoid such mistakes.


One of the most common causes of construction claims and disputes is poor contract administration. Industry surveys indicate that this problem is caused by both owners and contractors. This webinar uses 20 “war stories” to illustrate some of the claims caused by inadequate contract administration and draws from experience lessons learned by both owners and contractors.

Course outline:

  • Introduction
  • Failure to negotiate the full scope of work when issuing change orders
  • Failure to perform operability review
  • Overly complex scheduling specifications
  • Lack of contract constraints
  • Impact damages claims
  • Substantially low bids
  • Time and material changes with “Not to Exceed” cost
  • “Recover lost time”
  • Stop papering the project”
  • Early completion schedules not accepted
  • No damages for delay clause – waived
  • Cannot include change orders or delays in schedule updates until approved
  • The architect will review submittals in a “timely manner”
  • Failure to investigate during bidding
  • No damages for delay clause not enforceable
  • Concurrent delay is an inexcusable delay
  • Failure to review “other information available” during bidding
  • Currency exchange value variation recoverable
  • Solving contractor problems
  • No privity of contract
  • Conclusion

Who should attend:

  • General contractors and their project managers
  • Project owners and their representatives
  • Contract administrators
  • Design professionals
  • Construction managers
  • Construction attorneys
Course Rating
4.5 out of 5

Overall rating of this course by its previous attendees!


Almost all of EPIC's courses offer :

  • Continuing Education Units (CEUs) and
  • Professional Development Hours (PDHs)

These course credits will help attendees earn training requirements for their associations or provincial governing bodies.

This course can be customized and delivered to a group at your facility saving time and money.
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