Course Catalogue.

Delivering Dispute Free Projects - Construction & Claims Management

1.5 Professional Development Hours

This course is part of a four part webinar series entitled Web Series: Delivering Dispute Free Projects. Save 20% when you enroll for the series.

After attending this webinar, you will:

  • Better understand what owners and contractors can do during the project kickoff phase to reduce claims and disputes going forward;
  • Be exposed to how owners and contactors can establish project management and contract administration systems designed to reduce claims and disputes;
  • Explore how the cost, change, and time management systems can aid in reducing the potential for claims and disputes;
  • Review how contract risk management procedures on the part of the owner and the contractor can mitigate claims and disputes; and,
  • Consider ways contractors and owners can avoid turning claims into disputes during the claims phase of the project, thus increasing the likelihood of resolving claims on the project.

Webinar description:
Project owners, design professionals, construction managers and contractors frequently ask if there are recommendations on how to avoid disputes on future construction projects.  They acknowledge that there is no such thing as a “claim free” project but are seeking ways close out projects without resorting to arbitration or litigation at the end of the project.  This webinar is based on interviews with experienced practitioners in the construction industry and capitalizes on their experience, observations and thinking.  This webinar addresses the issues of claims mitigation and dispute avoidance during the construction and claim phases of a project.  These two phases overlap one another as claims may arise shortly after Notice to Proceed is issued and even before physical construction starts. 

The webinar treats the claim phase of a project separately, not because it takes place at a different point in time, but because the activities involved in preparing, submitting, receiving, reviewing and resolving claims are entirely different activities from those activities concerning the management and delivery of a construction project.  While the activities in the claim phase overlap and are concurrent with the activities of the construction phase, they are not the same and thus are treated separately.

Course outline:

  • Introduction
  • Claims Recognition, Mitigation and Dispute Avoidance
  • The Construction Phase - Owners and Contractors
    • Project Kickoff
    • Project Management and Contract Administration
    • Cost Management
    • Change Management
    • Risk Management
    • Time Management and Scheduling
  • The Claims Phase - Owners and Contractors
  • Conclusion
  • Questions

Who should attend:

  • General contractors and their project managers
  • Project owners and their representatives
  • Design professionals
  • Construction managers
  • Construction attorneys
  • Subcontractors
Course Rating
4.3 out of 5

Overall rating of this course by its previous attendees!


Almost all of EPIC's courses offer :

  • Continuing Education Units (CEUs) and
  • Professional Development Hours (PDHs)

These course credits will help attendees earn training requirements for their associations or provincial governing bodies.

This course can be customized and delivered to a group at your facility saving time and money.
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