Course Catalogue.

Impact & Control of RFIs

2 Professional Development Hours

After participating in this webinar, you will:

  • Have a better understanding of the issues, risks, and challenges concerning the use of RFIs on construction projects.
  • Understand how the RFI process can be abused and used as the basis of claims.
  • Be exposed to ways to mitigate the adverse impact of RFIs through contractual mechanisms.
  • Understand a method for controlling the risks posed by RFIs and a system for managing the RFI process.
  • Learn about the value of an electronic RFI tracking and monitoring system.
  • Gain information on the best management practices concerning RFIs and the RFI process.


This webinar discusses the genesis of RFIs and the impact of RFIs on construction projects. It draws upon data provided by ACONEX and other studies to assess how RFIs and the RFI processes impact small and large-scale construction projects. The webinar identifies the potential abuse of the RFI process, examining how some contractors misuse RFIs to increase profitability, a practice that has become somewhat institutionalized in recent times.

The webinar uses a project case study to illustrate how the process can be abused and examines the legal arguments for cumulative impact due to a large quantity of RFIs. The webinar explains how owners inadvertently contribute to the abuse of RFIs by failing to adopt practices that may contractually safeguard against the potential negative impacts of the RFI process.

Course Outline:

  • Purpose of Research
  • Generis of RFIs
  • Impact of RFIs on Projects
  • Cost and Time Impacts
  • Abuse of the RFI Process
  • RFIs In Action – A Case Study
  • Legal Decisions Concerning RFIs
  • Owners – Part of the Problem
  • Incorporate an RFI Clause
  • RFI Review System
  • Electronic Tracking System
  • Forward Thinking Index™
  • RFI Best Management Practices
  • Means of Preventing RFIs
  • Final Notes

Who Should Attend:

  • Attorneys dealing with construction delays and cumulative impact claims.
  • Owners and owner representatives managing capital improvement projects.
  • Contractor executives, project managers, project sponsors and project control personnel.
  • Construction managers and design professionals performing services during construction.
Course Rating
4.9 out of 5

Overall rating of this course by its previous attendees!


Almost all of EPIC's courses offer :

  • Continuing Education Units (CEUs) and
  • Professional Development Hours (PDHs)

These course credits will help attendees earn training requirements for their associations or provincial governing bodies.

This course can be customized and delivered to a group at your facility saving time and money.
Brochure Downloads

EPIC has many catalogs you can download containing courses in your area!