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Conflict and How to Deal with it as a New Manager

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After participating in this course, you will be able to:

  • Use the power of influence to become a successful new manager
  • Utilize active listening to gain a keen understanding of former peers and superiors 
  • Effectively communicate to inspire and persuade/negotiate with different personality styles
  • Boost your emotional intelligence to thrive in your new position
  • Attain the trust and respect of your former peers and superiors

Most new managers promoted from within have a challenge to overcome the perception that a former peer is still just a colleague - not a manager. As a new manager, you will need the tools to establish yourself as a confident leader, and a trusted, respected supervisor. Your ability to communicate authentically, and display a competent, caring yet professional manner will determine your success at receiving the respect you deserve.

You must learn excellent communication and negotiation skills which are vital to become a top notch manager. With effective, easy to use communication and negotiation, you will become a respected leader and manager.

Course Outline

  • Developing your influence power to motivate
  • Communicating for success
  • Using emotional intelligence to positively connect and inspire
  • Understanding yourself and others to build confidence
  • Using powerful negotiating skills to earn respect as a manager

Who Should Attend?
Motivated, eager employees in a working environment who desire to reach their full potential as great leaders, including: 
Managers • Supervisors/Administrators • Individuals who have been recently been (or will soon will be) promoted into a role involving management

Course Rating
3.8 out of 5

Overall rating of this course by its previous attendees!

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This course can be customized and delivered to a group at your facility saving time and money.

Almost all of EPIC's seminars and webinars offer :

  • Continuing Education Units (CEUs) and
  • Professional Development Hours (PDHs)

These course credits will help attendees earn training requirements for their associations or provincial governing bodies.