Course Catalogue.

After participating in this course, you will be able to:

• Understand and explore your own biases and blind spots
• Respond instead of reacting in situations involving diversity and bias
• Address cross-cultural conflicts and misunderstandings without being confrontational
• Create a space where people feel heard and acknowledged
• Release pre-conceived expectations and manage challenges
• Create opportunities for renewed clarity and understanding of diversity issues.

Description

The objectives and deliverables of this session bring awareness to diversity by helping you understand and explore personal biases and blind spots. It provides a more profound sense of your ability to inwardly and outwardly observe your actions and others as it applies to bias and blind spots. It will deliver key takeaways that will help you respond versus react, tools that allow you to confront cross-cultural conflicts and misunderstandings without being confrontational, and how to create a space to ensure people are heard and acknowledged. All while releasing pre-conceived expectations to manage challenges and creating opportunities for a renewed sense of clarity.

Objectives:

• Bring awareness to diversity
• Understand and explore personal biases and blind spots
• Provide a more profound sense of ability to observe actions and others in relation to bias and blind spots

Deliverables:

• Key takeaways for responding vs reacting
• Tools for addressing cross-cultural conflicts and misunderstandings without being confrontational
• Strategies for creating a space where people feel heard and acknowledged
• Release pre-conceived expectations and manage challenges
• Create opportunities for renewed clarity