Course Catalogue.

After participating in this course, you will be able to:

• Assess current communication, collaboration, and conflict resolution methods using design thinking to create a new mindset.
• Apply design thinking principles to the mission and business practices of an organization.
• Understand the critical role of empathy in design thinking and its impact on engaging stakeholders equitably.
• Generate and prioritize ideas for quality improvement and pain points using ideation and prototyping techniques.
• Identify tested solutions to organizational challenges, including stakeholder feedback and metrics to measure success.

Description
The Design Thinking Course is a comprehensive training program designed to teach participants how to apply design thinking principles to their organization's mission and business practices. Through a combination of lectures, group exercises, and case studies, participants will gain a deep understanding of design thinking principles and learn how to apply them to real-world business challenges.

This training is ideal for anyone within the organization who is interested in innovation, problem-solving, and improving business practices. This includes managers, team leaders, product developers, designers, marketers, customer service representatives, and anyone involved in improving the customer experience or addressing organizational challenges internally or externally.

Who Should Attend
Stakeholders: all stakeholders of the company