Course Catalogue.

Excuses, Blame and Unmet Expectations: How to Build a Culture of Accountability

1.5 Professional Development Hours

After participating in this course, you will be able to:

  • Help Employees Take Ownership of Tasks and Duties
  • Communicate Clear Expectations to Prevent Failures and Missed Deadlines
  • Apply the Accountability Pyramid Model for Creating a Culture of Accountability
  • Describe how Effective Managers Handle Unmet Expectations
  • Understand what Great Managers Do When Employees Blame Others or Make Excuses

Description

No more playing the blame game, or saying “that’s not my job,” and finger-pointing to others. It’s a movie you’ve seen too many times before — employees not taking responsibility and accountability.

As a manager, you’re expected to set clear expectations, establish performance benchmarks, deliver feedback, motivate employees, and all this while still performing all your other duties. There’s hope! Finally, a training experience that equips managers to effectively empower employees to take ownership and complete responsibility for their work!

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Course Rating
4.4 out of 5

Overall rating of this course by its previous attendees!

COURSE CREDIT

Almost all of EPIC's courses offer :

  • 0.15 Continuing Education Units (CEUs) and
  • 1.5 Professional Development Hours (PDHs)

These course credits will help attendees earn training requirements for their associations or provincial governing bodies.

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