Course Catalogue.

After participating in this course, you will be able to:

• Use the power of influence to become a successful new manager.
• Utilize active listening to gain a keen understanding of former peers and superiors. 
• Effectively communicate to inspire and persuade/negotiate with different personality styles.
• Boost your emotional intelligence to thrive in your new position.
• Attain the trust and respect of your former peers and superiors.

Description
Most new managers promoted from within have a challenge to overcome the perception that a former peer is still just a colleague - not a manager. As a new manager, you will need the tools to establish yourself as a confident leader and a trusted, respected supervisor.

Your ability to communicate authentically and display a competent, caring yet professional manner will determine your success at receiving the respect you deserve. You must learn excellent communication and negotiation skills which are vital to becoming a top-notch manager. With effective, easy-to-use communication and negotiation, you will become a respected leader and manager.

Who Should Attend
Motivated, eager employees in a working environment who desire to reach their full potential as great leaders, including: 

• Managers
• Supervisors/Administrators
• Individuals who have recently been (or will soon be) promoted into a role involving management.

Course Syllabus

Course Outline

• Developing your influence power to motivate
• Communicating for success
• Using emotional intelligence to positively connect and inspire.
• Understanding yourself and others to build confidence.
• Using powerful negotiating skills to earn respect as a manager.