Course Catalogue.

Microaggression Awareness for Technical Professionals

1.5 Professional Development Hours

After attending this course, you will be able to:

  • Point out at least 10 ways to identify and address microaggressions on your team
  • Explain at least 10 strategies to create a culture of belonging
  • Give examples of at least 10 different types of unconscious biases and how they can manifest in the workplace
  • Identify at least five ways to better understand the lived experiences of historically marginalized groups and how to think outside of your own perspective
  • List at least 10 preferred terms and non-stigmatizing language for select population groups

The course provides a concise overview of microaggressions. These everyday, subtle interactions or behaviours communicate some bias against historically marginalized groups and anyone from any background. The difference between microaggressions and overt discrimination or macroaggressions is that people who commit microaggressions might not even be aware of them.

These actions may not necessarily have harmful intent but can be interpreted as slights, indignities, put-downs, and insults. Microaggression awareness is essential for Technical Professionals. This is because social perceptiveness -- being aware of others' reactions and understanding why they react as they do - is a core skill for practitioners. As arbiters of truth and guardians of sensitive personal and company information, practitioners must be effective communicators and active listeners to earn and retain the trust of clients, co-workers and business partners from every segment of society.

You'll walk away from the course with a foundational awareness of microaggressions and how to address all people more inclusively and respectfully. You'll also discover how to communicate in more empathetic and nuanced ways that integrate more complex world views.

Program content:

  • What are microaggressions?
  • Different forms of microaggressions
  • Types of (unintended) oppression
  • Privileged identities
  • Marginalized groups
  • Cognitive mechanisms contributing to cultural insensitivity or blindness
  • How to recognize and overcome unconscious bias
  • Reflective awareness 
  • Active listening techniques
  • Guiding principles of inclusive communication
  • Preferred terms for select population groups
  • How to recognize and avoid microaggressions
  • How to be culturally humble and competent

Who Should Attend
Practitioners who want a foundational understanding of microaggressions, and how to better communicate with all people in more inclusive, empathetic, and nuanced ways that integrate more complex world views.

Course Rating
4.2 out of 5

Overall rating of this course by its previous attendees!


This course is currently scheduled on the following date. Click to learn even more details about this offering.

Online, 11/14/2024


Almost all of EPIC's courses offer :

  • Continuing Education Units (CEUs) and
  • Professional Development Hours (PDHs)

These course credits will help attendees earn training requirements for their associations or provincial governing bodies.

This course can be customized and delivered to a group at your facility saving time and money.
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