Course Catalogue.

After participating in this course, you will be able to:

• Grasp the psychology behind your employees' behaviors, emotions, and attitudes.
• Recognize collective behaviors, social patterns, and interactions within your teams.
• Implement strategies to identify high levels of emotional labour.
• Apply effective conflict resolution techniques when your teams face challenges.
• Leverage insights from psychology and sociology to enhance your leadership style.

Description
This course is designed to deepen your understanding of the psychological factors influencing your employees' behaviors, emotions, and attitudes. You will learn to recognize and interpret the collective behaviors, social patterns, and interactions of your teams. By understanding these dynamics, you will be better equipped to foster a more cohesive and productive work environment.

We will explore methods for identifying significant emotional labour and provide strategies to manage it effectively. Additionally, the course will cover conflict resolution techniques to employ during team impasses, ensuring smoother interactions and productivity. Throughout the training, you will discover how insights from psychology and sociology can inform and transform your leadership approach, helping you to become a more effective and empathetic leader.

Who Should Attend
This training is ideal for managers, team leaders, and supervisors who seek to gain a deeper understanding of the psychology behind employee behaviors, emotions, and attitudes.

Human resource professionals and organizational development specialists will find this course highly beneficial, as it enhances skills in improving team dynamics and conflict resolution. Additionally, executives, department heads, and project managers will gain valuable insights to boost team performance and manage interpersonal relationships effectively.

Key participants are those in leadership roles who want to refine their leadership style through the application of psychological and sociological principles. This course provides comprehensive benefits to anyone looking to understand and leverage the psychological and sociological aspects of team management and leadership.