TRAINING.

Construction Management - Common Mistakes Owners & Contractors Make That Cause Claims

Online /
May 20, 2025 /
Course Code: 0514-WEB25

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  • Overview
  • Instructor

Overview

Note

This webinar is part of Web Series: Construction Management and includes four webinars:

Register for the series and save 20%.

After participating in this course, you will be able to:

  • Properly handle RFIs, identify issues with design errors, and prevent claims.
  • Recognize and manage the risks of giving verbal directions and failing to settle delays promptly.
  • Understand the importance of obtaining written change orders and tracking the time and costs of changes separately.
  • Create and maintain a well-thought-out baseline schedule with accurate updates to avoid disputes.
  • Learn from lessons designed for both owners and contractors to avoid common project mistakes.

Description
When asked about the most common causes of construction claims, owners and contractors typically provide a lengthy list including changes, delays, differing site conditions, lost labor productivity, etc. However, recent global surveys of the top five causes of claims found that contract administration issues are the largest cause of claims.

These surveys document that contract administration issues are not caused solely by one party to the contract but rather are caused by both owners and contractors. The webinar identifies the top ten mistakes owners make that cause claims, as well as the top ten contractor mistakes that give rise to disputes.

With each, the presenter will share practical advice on how to avoid such mistakes.

Who Should Attend

This webinar is designed for construction project owners, contractors, project managers, and contract administrators who are involved in the management and execution of construction projects. It is particularly beneficial for professionals seeking to minimize disputes and claims by improving their understanding of contract administration. Legal advisors, consultants, and other stakeholders who deal with construction contracts, RFIs, change orders, and project scheduling will also find this course highly valuable. The content is tailored to those who want to learn best practices for avoiding common mistakes that lead to construction claims and disputes.

Time: 12:00 PM - 2:00 PM Eastern Time


Please note: You can check other time zones here.

System Requirements

PC-based attendees
OS: Windows 7, 8, 10 or newer

Browser:
IE 11 or later, Edge 12 or later, Firefox 27 or later, Chrome 30 or later

Macintosh based attendees
OS: Mac OS X with MacOS 10.7 or later

Browser:
Safari 7+, Firefox 27+, Chrome 30+

iOS
OS: iOS 8 or newer

Android
OS: Android 4.0 or higher

Instructor

Jim Zack

Jim is the Senior Advisor to the recently formed Ankura Construction Forum™.

The Forum strives to be the construction industry’s resource for thought leadership and best practices on global avoidance and resolution of construction project disputes. Jim was the founder and Executive Director of the Navigant Construction Forum™. Formerly he was the Executive Director of Corporate Claims Management Group, Fluor Corporation, one of the world’s largest EPCM contractors. Before this, Jim was Vice President of PinnacleOne, Executive Director of the PinnacleOne Institute, and Senior Construction Claims Consultant for CH2M HILL, Inc.

For 46 years, he has worked on private and public projects throughout the U.S. and in 28 countries abroad. Jim has worked for contractors and owners on over 5,000 claims in his career. He is a Fellow of AACE International, the Royal Institution of Chartered Surveyors and the International Guild of Project Controls. He is a recognized and published expert in the mitigation, analysis and resolution of defense of construction claims and disputes in the construction claims field.

Jim is a Certified Construction Manager (CCM), a Certified Forensic Claims Consultant (CFCC), and a Project Management Professional (PMP).




The Engineering Institute of Canada
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Fee & Credits

$149 + taxes

  • 0.2 Continuing Education Units (CEUs)
  • 2 Continuing Professional Development Hours (PDHs/CPDs)
  • ECAA Annual Professional Development Points
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