Construction Management - Overview of Construction Claims & Disputes
Online
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May 6, 2026
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Course Code: 0502-WEB26
- Overview
- Syllabus
- Instructor
Overview
After participating in this course, you will be able to:
- Anticipate and manage changes in construction contracts to minimize claims and disputes.
- Analyze construction claims with a focus on entitlement, causation, and damages.
- Effectively present, analyze, and resolve construction claims, avoiding costly project delays.
- Apply strategies to prevent disputes from escalating through early resolution techniques.
- Assess the financial and operational impacts of claims to make informed project decisions.
Description
This 2-hour webinar discusses the 11 basic types of construction claims included in most standard contracts used throughout the U.S. – AIA, ConsensusDOCS, EJCDC, etc.
This webinar outlines the entitlement and causation elements of each type of claim that the claimant must demonstrate in order to justify their right to prevail. This webinar highlights the following types of construction claims – claims for directed changes; constructive changes, differing site conditions; directed suspensions of work, constructive suspensions, force majeure events, delays; accelerations, constructive accelerations; terminations for convenience; and terminations for default. The webinar also identifies several types of owner claims against contractors. The elements of the burden of proof required of all claimants are presented.
The basic requirements concerning damages are covered. A discussion of claims under various project delivery methods and a summary of an accepted claims preparation and analysis methodology are included in this webinar. This webinar will conclude with an outline of various dispute resolution methodologies.
Who Should Attend
- General contractors and their project managers
- Project owners and their representatives
- Design professionals
- Construction managers
- Construction attorneys
Time: 12:00 PM - 2:00 PM Eastern Time
Please note: You can check other time zones here.
Syllabus
Course Outline
- Introduction to Construction Claims
- Contractor Claims vs Owners
- Owner Claims vs Contractors
- Burden of Proof
- Damages
- Claims & Project Delivery Methods
- Claims Preparation & Analysis
- Dispute Resolution Methods
- Questions
Instructor
Jim ZackJim is the Principal, James Zack Consulting, LLC and Senior Advisor, Ankura Construction Forum™. The Forum strives to be the construction industry’s resource for thought leadership and best practices on avoidance and resolution of construction project disputes globally.
Formerly he was the Executive Director of the Navigant Construction Forum™ and earlier, the Executive Director, Corporate Claims Management Group, Fluor Corporation, one of the world’s largest EPCM contractors. Mr. Zack was previously Vice President of PinnacleOne and the Executive Director of the PinnacleOne Institute and a Senior Construction Claims Consultant for CH2M HILL, Inc.
Mr. Zack has, for more than 53 years, worked on both private and public projects throughout the U.S. and in 39 countries abroad. Mr. Zack is a Fellow of AACE, Royal Institution of Chartered Surveyors, Guild of Project Controls and Society of Construction Claims Specialists International.
In the construction claims field, he is a recognized and published expert in mitigation, analysis and resolution or defense of construction claims and disputes.
Mr. Zack is a Certified Construction Manager (CCM), a Certified Forensic Claims Consultant (CFCC), an Expert Certified Construction Claims Specialist (ECCCS), an Expert Certified Construction Delay Analyst (ECCDA) and a Project Management Professional (PMP).
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Fee & Credits
$149 + taxes
- 0.2 Continuing Education Units (CEUs)
- 2 Continuing Professional Development Hours (PDHs/CPDs)
- ECAA Annual Professional Development Points
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