Construction Management - Reducing Construction Claims Proactively

Online /
May 15, 2024 /
Course Code: 0530-WEB24

The confirmation of this course depends on early registration; Register early to avoid the postponement or cancellation of a course.
  • Overview
  • Instructor



This webinar is part of Web Series: Construction Management and includes four webinars:

Register for the series and save 20%.

Webinar description:
Construction projects are fertile breeding grounds for construction claims and disputes – unless everything on the project proceeds exactly as planned.

To avoid all claims, there must be no changes, no delays, no shortage of qualified craft labour, no late delivery of equipment and materials, no bad weather, etc. It is highly unlikely that anyone has ever built this project in history. However, claims (requests for additional time or money under the provisions of the contract) do not have to result in disputes. Disputes arise when contractors and owners cannot resolve claims by negotiation and turn unresolved issues over to attorneys to resolve them in the legal arena. This webinar is designed to show owners and their representatives how disputes can be avoided at the end of the project through upfront dispute resolution planning during the design, bidding, and construction phases of a project.

The webinar discusses four types of reviews that should be applied to contract documents: the need for a comprehensive scheduling specification and payment for changes article; how to reduce claims based on large numbers of RFIs; how to pre-purchase owner-caused delay and lock in daily delay costs at the time of bidding; how to predict the weather for the project, and other techniques designed to precludes disputes at the end of the project by resolving issues without going to arbitration or litigation. 

Why You Should Attend:
Webinar attendees will have a better understanding of how owners, designers and owner representatives can structure project documents to provide for the resolution of claims on projects and avoid legal disputes at the end. Attendees will get concrete ideas on how to craft an appropriate Scheduling specification, a Change Order payment specification, an Escrow Bid Document system, a Dispute Resolution Ladder system, a Delegation of Authority, a Project Trending System, etc. These ideas and more are intended to provide mechanisms to manage and resolve construction claims on the site.

Areas Covered In The Webinar:

Attendees will –

  • Learn the value of planning how to avoid disputes from the beginning of the project.
  • Understand the “ins and outs” of a comprehensive Scheduling specification.
  • Become knowledgeable about the value and use of a thoroughly drafted Payment for Changes clause.
  • Learn some new ways to mitigate delay damages and avoid the need for difficult cost negotiations and audits in the event of an owner-caused delay.
  • Gain insight into ways to resolve claims on the projects and avoid the need to close out projects in a courtroom or arbitration hearing room.

Who should attend?

  • Owners
  • Design professionals
  • Owner site representatives
  • Construction managers
  • Attorneys
  • Contractors
  • Subcontractors 

Course outline:

  • Introduction
  • Purpose of webinar
  • Claims mitigation during the design and bid phases
  • Claims mitigation during the construction phase
  • Claims mitigation during the construction phase
  • How to avoid disputes – owner’s perspective
  • Conclusion
Time: 12:00 PM - 2:00 PM Eastern Time

Please note: You can check other time zones here.

System Requirements

PC-based attendees
OS: Windows 7, 8, 10 or newer

IE 11 or later, Edge 12 or later, Firefox 27 or later, Chrome 30 or later

Macintosh based attendees
OS: Mac OS X with MacOS 10.7 or later

Safari 7+, Firefox 27+, Chrome 30+

OS: iOS 8 or newer

OS: Android 4.0 or higher


Jim Zack

Jim is the Senior Advisor to the recently formed Ankura Construction Forum™.

The Forum strives to be the construction industry’s resource for thought leadership and best practices on global avoidance and resolution of construction project disputes. Jim was the founder and Executive Director of the Navigant Construction Forum™. Formerly he was the Executive Director of Corporate Claims Management Group, Fluor Corporation, one of the world’s largest EPCM contractors. Before this, Jim was Vice President of PinnacleOne, Executive Director of the PinnacleOne Institute, and Senior Construction Claims Consultant for CH2M HILL, Inc.

For 46 years, he has worked on private and public projects throughout the U.S. and in 28 countries abroad. Jim has worked for contractors and owners on over 5,000 claims in his career. He is a Fellow of AACE International, the Royal Institution of Chartered Surveyors and the International Guild of Project Controls. He is a recognized and published expert in the mitigation, analysis and resolution of defense of construction claims and disputes in the construction claims field.

Jim is a Certified Construction Manager (CCM), a Certified Forensic Claims Consultant (CFCC), and a Project Management Professional (PMP).

The Engineering Institute of Canada

We always want to improve the quality of our courses. Please select any reasons why you feel this course is inadequate (check all that apply).

Please check this box:
Course Rating
4.7 out of 5

Overall rating of this course by its previous attendees!

Fee & Credits

$149 + taxes

  • 0.2 Continuing Education Units (CEUs)
  • 2 Continuing Professional Development Hours (PDHs/CPDs)
  • ECAA Annual Professional Development Points

Group Training
This course can be customized and delivered to your group of staff at your facility, saving time and money.
Sign-up for our newsletter
Canada Job Grant
The cost of this course could be covered by Canada Job Grant.

Your company may be eligible for funding! LEARN MORE