Construction Management - Reducing Construction Claims Proactively
Online
/
May 20, 2026
/
Course Code: 0504-WEB26
- Overview
- Syllabus
- Instructor
Overview
After participating in this course, you will be able to:
- Implement upfront dispute resolution planning during the design, bidding, and construction phases to prevent disputes at the end of the project.
- Conduct comprehensive reviews of contract documents, including scheduling specifications and payment for changes articles.
- Reduce claims based on large numbers of RFIs through effective document management and preemptive strategies.
- Pre-purchase owner-caused delay and lock in daily delay costs at the time of bidding to minimize disputes.
- Utilize techniques to predict and manage weather impacts on the project to avoid delays and related claims.
- Resolve issues proactively during the project to avoid arbitration or litigation, ensuring smoother project completion.
Description
Construction projects are fertile breeding grounds for construction claims and disputes – unless everything on the project proceeds exactly as planned.
To avoid all claims, there must be no changes, no delays, no shortage of qualified craft labour, no late delivery of equipment and materials, no bad weather, etc. It is highly unlikely that anyone has ever built this project in history. However, claims (requests for additional time or money under the provisions of the contract) do not have to result in disputes. Disputes arise when contractors and owners cannot resolve claims by negotiation and turn unresolved issues over to attorneys to resolve them in the legal arena. This webinar is designed to show owners and their representatives how disputes can be avoided at the end of the project through upfront dispute resolution planning during the design, bidding, and construction phases of a project.
The webinar discusses four types of reviews that should be applied to contract documents: the need for a comprehensive scheduling specification and payment for changes article; how to reduce claims based on large numbers of RFIs; how to pre-purchase owner-caused delay and lock in daily delay costs at the time of bidding; how to predict the weather for the project, and other techniques designed to precludes disputes at the end of the project by resolving issues without going to arbitration or litigation.
Who Should Attend
- Owners
- Design professionals
- Owner site representatives
- Construction managers
- Attorneys
- Contractors
- Subcontractors
Time: 12:00 PM - 2:00 PM Eastern Time
Please note: You can check other time zones here.
Syllabus
Course Outline
- Introduction
- Purpose of webinar
- Claims mitigation during the design and bid phases
- Claims mitigation during the construction phase
- Claims mitigation during the construction phase
- How to avoid disputes - owner’s perspective
- Conclusion
Instructor
Jim ZackJim is the Principal, James Zack Consulting, LLC and Senior Advisor, Ankura Construction Forum™. The Forum strives to be the construction industry’s resource for thought leadership and best practices on avoidance and resolution of construction project disputes globally.
Formerly he was the Executive Director of the Navigant Construction Forum™ and earlier, the Executive Director, Corporate Claims Management Group, Fluor Corporation, one of the world’s largest EPCM contractors. Mr. Zack was previously Vice President of PinnacleOne and the Executive Director of the PinnacleOne Institute and a Senior Construction Claims Consultant for CH2M HILL, Inc.
Mr. Zack has, for more than 53 years, worked on both private and public projects throughout the U.S. and in 39 countries abroad. Mr. Zack is a Fellow of AACE, Royal Institution of Chartered Surveyors, Guild of Project Controls and Society of Construction Claims Specialists International.
In the construction claims field, he is a recognized and published expert in mitigation, analysis and resolution or defense of construction claims and disputes.
Mr. Zack is a Certified Construction Manager (CCM), a Certified Forensic Claims Consultant (CFCC), an Expert Certified Construction Claims Specialist (ECCCS), an Expert Certified Construction Delay Analyst (ECCDA) and a Project Management Professional (PMP).
NOT INTERESTED IN THIS COURSE?
We always want to improve the quality of our courses. Please select any reasons why you feel this course is inadequate (check all that apply).
Course Rating
Overall rating of this course by its previous attendees!
Fee & Credits
$149 + taxes
- 0.2 Continuing Education Units (CEUs)
- 2 Continuing Professional Development Hours (PDHs/CPDs)
- ECAA Annual Professional Development Points
Group Training
REQUEST A QUOTE
Government Funding
Your company may be eligible for funding! LEARN MORE








