Root Cause Analysis for Technical and General Applications

Online /
Nov 17 - 20, 2020 /
Course Code: 11-1140-ONL20

  • Overview
  • Syllabus
  • Instructor


Please Note:
This course is held online over 4 days on the following schedule (All times in Eastern Time Zone):

1:00 pm to 4:30 pm Eastern *********************************************************************************

After participating in this course, you will be able to:

  • Understand the various methodologies used in problem solving and failure analysis and the ability to conduct and co-ordinate a multi-discipline team to investigate the problem and present mitigating actions
  • Learn techniques required to investigate failures
  • Gain insight into how a system fails and provide solution to prevent reoccurring

The participant will have an overview of various techniques and methodology used to perform Root Cause or failure analysis. This course will focus on technical and engineering failures but the methodology discussed is not limited to technical subjects; it has a wide range of applications, from business, medical, human performance, to non-technical issues. The final goal of any failure analysis is to identify the root cause of the failure under investigation and present effective mitigating actions to prevent the failure from reoccurring again.

The basic technique will be presented and case studies will be discussed. Participants will be involved in a hands-on workshop session to demonstrate their skills in problem solving. By the end of the seminar, the participant will be able to use this technique to lead a multi-discipline, cross-functional team to execute a successfully failure analysis. The course material is targeted to individuals with no or limited background on the subject. It is also presented as a refresher course for people who have prior experience in failure analysis.

Course Outline:

  • Introduction
  • Initial stage
  • The use of various techniques
  • Analytical phase
  • Providing the solution
  • Case studies
  • Discussion of various engineering failures and failure mechanisms
  • Workshop session and final discussion

Who Should Attend
Individuals who are involved in and responsible for problem solving and those needing to acquire the skill in order to investigate why failures occur, such as:
Managers • Engineers and Technologists • Maintenance and Operation Personnel and all Technical or Non-Technical Personnel who need to learn, upgrade or refresh their knowledge in problem solving and to conduct failure analysis

More Information


Please Note:
This course is held online over 4 days on the following schedule (All times in Eastern Time Zone):

1:00 pm to 4:30 pm Eastern *********************************************************************************

Day I

Welcome, Introduction, Workshop Preview, Learning Outcomes and the Assessment Method


  • The need for failure analysis
  • Why equipment/system failure
  • The life of a failed equipment/system
  • Various application
  • Examples of significant failures in history

Initial Stage

  • Problem identification
  • The terms of reference
  • Team approach and identify resources
  • Setting the ground rules

The Use of Various Techniques

  • Investigation Matrix
  • Information gathering and categorization (probabilistic verses deterministic analysis)
  • Potential failure modes/ Failure Mode analysis
  • Event and Causal factor/Fishbone chart

Analytical Phase

  • Key probable failure modes and review similar past failures
  • Define failure Scenario and recreation of the failure
  • Identify the root cause and other contributing factors
  • Reality check

Providing the Solution

  • Provide the path forward/recommend mitigating actions
  • Risk Analysis/metrics to be trended
  • Cost and benefit analysis/sensitivity analysis
  • Interim and Final report

Day II

Case Study 1

  • Using a simple case study to demonstrate the use of various techniques

Case Study II

  • Using a more complicated case study to illustrate the approach to root cause identification and multiple contributing factors in a failure analysis

Case Study III

  • Demonstrate a multidiscipline team approach to problem solving

Discussion of Various Engineering Failures and Failure Mechanisms

Workshop Session and Final Discussion

Questions and Answers and Feedback to Participants on Achievement of Learning Outcomes

Concluding Remarks and Final Adjournment


Gee Sham, P.Eng.

Gee is a professional engineer working as an independent consultant in power utilities, petro-chemical, and mining and energy projects.

He has experience in the areas of piping design, stress analysis, system flow, plant layout, failure analysis and project management. He has provided expertise as a consultant in the field of mechanical & piping systems and he has been active as an instructor in related courses for over 25 years.


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Course Rating
4.5 out of 5

Overall rating of this course by its previous attendees!

Fee & Credits

$1295 + taxes

  • 1.4 Continuing Education Units (CEUs)
  • 14 Professional Development Hours (PDHs)
  • ECAA Annual Professional Development Points

Canada Job Grant
The cost of this course could be covered by Canada Job Grant.

Your company may be eligible for funding! LEARN MORE
On-Site Training
This course can be customized and delivered to your group of staff at your facility, saving time and money.
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