TRAINING.

Overview

After participating in this course, you will be able to:

• Understand your role and responsibilities as a leader and how to establish the trust of your staff.
• Recognize and use your DiSC style and understand the needs of others on your team.
• Identify the behaviours associated with emotional Intelligence and understand how they can contribute to your leadership effectiveness.
• Apply leadership theories to understand why people will choose to follow you, and stay motivated and retained in the organization.
• Learn to support the building and effectiveness of teams.
• Provide and receive useful and helpful feedback to enhance performance and understand the challenges the team may face.

Description
If you have recently been promoted to a supervisory or management position or want to sharpen your skills to become a more effective leader and manager, this course will help you master some business fundamentals by learning the language of leadership and management.

You will learn how to successfully transition from employee to manager and confidently take on the mantle of leadership. You will learn the skills required to delegate responsibility and engage your employees on multiple levels. A large part of a manager’s job involves getting things done through other people, and this course will help you understand how to influence and direct other people’s performance. Finally, you will learn how to get the most out of your team by understanding the different behaviors within it, building trust and resolving conflicts. In addition, you will discover insight into your ability to lead your team to accomplish the mission.

Course Outline:

• Team building
• Human Behaviour
• Emotional Intelligence
• Situational leadership
• Leadership and power
• Effective communication skills
• Performance conversations
• Conflict Resolution
• Organizational values
• Organizational change
• Diversity in the workplace

Who Should Attend

• Managers and Supervisors
• Project Managers
• Business Owners
• Directors and VPs

Special Features & Requirements

The DiSC Tool used for this course is DiSC Classic 2.0 assessment

The DiSC individual profile will be included for students to review before class. This will provide students with better insight into their behaviour and self-awareness moving forward through the course material. In addition, the course is based on leadership improvement and soft skills. It is a requirement that every student has their own laptop/computer with their webcam activated for the duration of the course. Body language and visual clues are 50 % of how humans communicate. Therefore these resources are required to establish maximum student participation. This will ensure a more beneficial learning experience for everyone!

The profile report is an essential component of this course, and you must register in advance to allow our instructors appropriate time to review your profile. As a result, registration on the day of this course is not possible.

Please note: You can check other time zones here.

Syllabus

Day 1

Team Building

• Trust and COG’s Ladder

Human Behaviour

• DiSC profiles
• Duty assignments
• Job motivations
• Profile counseling
• Job mismatches

Emotional Intelligence

• Self-awareness
• Self-regulation
• Self-motivation
• Social Skills

Day 2

Situational Leadership

• Readiness matrix
• Leadership styles

Leadership and Power

• 4 types of positional power
• 3-types of personal power

Effective Communication Skills

• Decision analysis
• Team communication

Day 3

Performance Conversations

• Performance management
• Difficult conversations

Conflict Resolution

• DiSC conflict resolutions

Organizational Values

• Values exercise and affect behaviour

Day 4

Organizational Change

• Reaction to change
• Change stages

Diversity in the Workplace

• Understanding DEI
• Application and be F.A.I.R.

Test-Questions and Answers and Feedback to Participants on Achievement of Learning Outcomes

Concluding Remarks and Final Adjournment

Instructor

Brian Dominguez, DSocSci, MAL, CPIM

Dr. Brian Dominguez is a Doctor of Applied and Interdisciplinary Social Sciences (DSocSci), has a Master’s in Leadership, is certified in operations management, and holds a professional designation in production and inventory management (CPIM). Brian’s moto is: “learn and apply, learn and apply, learn and apply”. His strengths are: Learner, Achiever, Focus, Analytic, Input.

He has worked in diverse industries from research and education to seniors’ care, with significant experience in construction, manufacturing, and supply chain. As management consultants he works with business leaders to improve organizational performance, from strategy right down to operational performance metrics and process improvements.

The MDMOTO Group is their business and they follow a model called ARIA, which stands for Adventure, Research, Investing, and Advising.

Deyanira (Deja) Mendoza Dominguez, PEng, PMP- Instructor's Assistant

Deyanira (Deya) Mendoza is a Chemical Engineer, certified as a Professional Engineer (P.Eng) in BC, and a certified and designated Project Management Professional (PMP). She is an award-winning mentor with EGBC and an alumna of the Governor General’s Canadian Leadership Conference 2022. Deya’s moto is: “making the impossible possible”. Her strengths are: Learner, Discipline, Responsibility, Harmony, and Maximizer.

She has worked in diverse industries from research and education to seniors’ care, with significant experience in construction, manufacturing, and supply chain. As a management consultant she works with business leaders to improve organizational performance, from strategy right down to operational performance metrics and process improvements.

The MDMOTO Group is their business and they follow a model called ARIA, which stands for Adventure, Research, Investing, and Advising.