TRAINING.

Overview

After participating in this course, you will be able to:

• Use the power of influence to become a successful new manager.
• Utilize active listening to gain a keen understanding of former peers and superiors. 
• Effectively communicate to inspire and persuade/negotiate with different personality styles.
• Boost your emotional intelligence to thrive in your new position.
• Attain the trust and respect of your former peers and superiors.

Description
Most new managers promoted from within have a challenge to overcome the perception that a former peer is still just a colleague - not a manager. As a new manager, you will need the tools to establish yourself as a confident leader and a trusted, respected supervisor.

Your ability to communicate authentically and display a competent, caring yet professional manner will determine your success at receiving the respect you deserve. You must learn excellent communication and negotiation skills which are vital to becoming a top-notch manager. With effective, easy-to-use communication and negotiation, you will become a respected leader and manager.

Who Should Attend
Motivated, eager employees in a working environment who desire to reach their full potential as great leaders, including: 

• Managers
• Supervisors/Administrators
• Individuals who have recently been (or will soon be) promoted into a role involving management.

Please note: You can check other time zones here.

Syllabus

Course Outline

• Developing your influence power to motivate
• Communicating for success
• Using emotional intelligence to positively connect and inspire.
• Understanding yourself and others to build confidence.
• Using powerful negotiating skills to earn respect as a manager.

Instructor

Mari Frank, Esq., CIPP

Mari J. Frank, Esq., MA, CIPP, is an attorney, professor, mediator, author, coach and radio host in practice in Apollo Beach, Florida.

She has taught corporate leaders leadership skills, conflict management, negotiations, and mediation at the University of California, Brandman University and Western State College of Law. She mediates business and employment disputes and trains executives and lawyers in the skills of emotional intelligence, effective leadership, negotiations, and successful conflict resolution.