Managing Your Inbox - E-mail Efficiency

Online /
Jun 4, 2019 /
Course Code: 0603-WEB19

  • Overview
  • Instructor


You will learn:

  • Why to get your Inbox down to "0" messages by the end of each day
  • The clean up process required to get your Inbox to “0”, without losing any important messages
  • When to read, reply and file email versus when to read, reply and delete email
  • When to file your email in folders, tasks or calendar
  • Why to group related email in new “processing” folders
  • How to use 'triage' to process your email

In a world of non-stop email, you must learn to manage your email to become a more efficient and effective communicator. In this webinar you will learn the skills required to manage your e-mail so you can stay on top of truly important priorities. You will learn how to, and why to, get your inbox cleaned out so you can manage your time more efficiently and effectively.

You will learn tips and tricks to keep your email messages organized, when to change the subject line in email messages that you send and receive and when to (and why to) move from texting about an issue to emailing about it.

There are a number of desktop and online email readers (like Outlook and Gmail) out there and the information in this webinar is applicable to all of them.

Time: 12:00 PM - 1:00 PM Eastern Time

Please note: You can check other time zones here.

System Requirements PC-based attendees
OS: Windows XP, 2003 Server, Vista, 7, 8, 10
Internet Explorer 7.0 or newer
Mozilla Firefox 4.0 or newer
Google Chrome 5.0 or newer

Macintosh based attendees
OS: Mac OS X 10.6 (Snow Leopard), 10.7 (Lion), 10.8 (Mountain Lion) or newer
Safari 3.0 or newer
Mozilla Firefox 4.0 or newer
Google Chrome 5.0 or newer

iPad 1 or newer, iPhone 3GS or newer, iPod Touch (3rd generation) or newer
OS: iOS 6 or newer

OS: Android 2.2 or higher


Paul Lima

Paul has been a professional writer and writing instructor for over 25 years. He works as a freelance writer, copywriter, editor, media relations consultant and writing workshop leader. Paul has developed and taught report writing, business writing, copywriting, media relations, and other seminars for corporate and non-profit clients and students enrolled in training courses offered by the University of Toronto.


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Fee & Credits

$159.99 + taxes

  • 0.15 Continuing Education Units (CEUs)
  • 1.5 Professional Development Hours (PDHs)
  • EPIC courses qualify for ECAA Annual Professional Development Points

On-Site Training
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