Quality Planning, Control, and Assurance

• Basic concepts:
  • planning
  • measurement
  • control
  • improvement of quality
• Economics of quality
• Strategic planning of quality
• Total quality management
• Quality function organization
• Motivation for quality
• Statistical tools:
  • tests
  • regression analysis
  • design and analysis of planned experiments
  • Taguchi methods
  • control charts for variables and attributes
  • capability analysis
  • acceptance sampling: single, multiple, sequential
  • MILSTD105 E, MILSTD 414
  • elements of reliability
• Quality assurance:
  • ISO/QS 9000
  • suppliers
  • audits
  • quality manual
  • certification

Suggested Reading Materials

Quality Planning and Analysis, latest edition
J.M. Juran and F.M. Gryna. McGraw-Hill.

Introduction to Statistical Quality Control, latest edition
D.C. Montgomery. John Wiley and Sons (NOTE: Exclude Chapters 10 and 15.)