Policies, Terms, and Conditions.

Online Public Courses Policies, Terms and Conditions

Group Discounts

Tiered group discounts apply when two or more attendees from the same organization register for the same course:

2nd attendee: 10% off
3rd attendee: 15% off
4th attendee: 20% off
5th attendee and beyond: 25% off

Group discounts are not stackable with other promotional offers.

CEU and PDH Registration Requirements

Attendee names and email addresses are shared with the Engineering Institute of Canada to record CEU/PDH credits earned for completed courses. Full attendance is required to earn CEUs — partial attendance may result in a reduced or zero credit allocation.

Attendees who leave a course early may have their earned CEUs adjusted to reflect actual attendance.

Course Withdrawal, Cancellation and Rescheduling

Withdrawals must be submitted in writing by email, including the original course receipt. Refunds follow this schedule:

14+ business days before course start: Full refund minus a $100 administrative fee.
7–13 business days before course start: No refund; credit may be transferred to a future EPIC course within one year.
Less than 7 business days: No refund or credit. You may send a replacement attendee in your place or receive course notes only.

Instructor substitutions may occur in rare circumstances; EPIC will notify registrants in advance when possible. No-shows forfeit the full course fee.

** If EPIC cancels a course, a full refund will be issued.

Technical Exams Preparation Program Policies, Terms and Conditions

Cancellation & Refund Policy

Refunds before the second class are issued minus a $100 administrative fee.
No refunds are issued after the second class has occurred.

Transfer Policy

Transfers requested before the second session are free of charge.
Transfers after the second session incur a $100 fee and are subject to course availability.

Late Registrations

Registrations are not accepted after a course has had one class.

Cancellation by EPIC

If EPIC cancels a course, a full refund will be issued or the credit transferred (valid one year).

Engagement in Learning

EPIC's philosophy is to teach engineers to think from first principles and apply their knowledge to any problem. The focus is on active learning, deep understanding of fundamentals, and adaptive problem-solving — not rote memorization of past exam questions.

Student's Role

Engage actively in the learning process and take ownership of their learning journey.
Dedicate appropriate time outside class to study (approximately 10 hours per week).
Come to each class prepared, having reviewed assigned material in advance.
Take ownership of understanding course fundamentals.
Apply first-principles thinking to course material and exam preparation.
Participate actively in group discussions and activities.
Help peers when appropriate and share knowledge constructively.
Engage in shared knowledge transfer with the class.
Respect course material copyright — do not record, distribute, or share materials without instructor permission.

Instructor's Role

Act as facilitator and guide for student learning.
Provide clear instructions, materials, and constructive feedback.
Make a variety of resources available, including reading material, examples, and reference notes.
Are not obligated to respond to questions outside scheduled class time, though many do at their discretion.
May, on a case-by-case basis, adjust class schedules or cancel sessions when necessary.
May cancel a session with advance notice if circumstances require.

Student/Instructor Code of Conduct

All EPIC participants — students and instructors alike — are expected to:

Maintain an inclusive, respectful learning atmosphere for all participants.
No insults, foul language, or discriminatory remarks.
Engage respectfully with peers and the instructor, even in disagreement.
EPIC reserves the right to remove participants who violate this code from the course without refund.

For additional information, see our Technical Exams Preparation Program FAQs.

National Professional Practice Exam Workshop (NPPE) Policies, Terms and Conditions

Course Withdrawal, Refund, and Cancellation

Refunds follow the same tier schedule as Online Public Courses:

14+ business days before course start: Full refund minus $100 administrative fee.
7–13 business days: No refund; credit may be transferred to a future EPIC course within one year.
Less than 7 business days: No refund or credit.