TRAINING.

Delivering Dispute Free Projects - Construction & Claims Management

Online /
Feb 17, 2026 /
Course Code: 0206-WEB26

REGISTER NOW
The confirmation of this course depends on early registration; Register early to avoid the postponement or cancellation of a course.
  • Overview
  • Syllabus
  • Instructor

Overview

This webinar is part of a web series entitled Web Series: Delivering Dispute Free Projects which includes four webinars:

You can register for any individual course or save 20% when you enroll for the series.

After participating in this course, you will be able to:

  • Examine what owners and contractors can do during the project kickoff phase to reduce claims and disputes going forward.
  • Be exposed to how owners and contactors can establish project management and contract administration systems and procedures designed to mitigate claims and disputes.
  • Explore how the cost, change, and time management systems can aid in reducing the potential for claims and disputes.
  • Review how contract risk management procedures on the part of the owner and the contractor can mitigate claims and disputes.
  • Consider ways contractors and owners can avoid turning claims into disputes during the claims phase of the project, thus increasing the likelihood of resolving claims on the project.

Description
Project owners, design professionals, construction managers and contractors frequently ask for recommendations on how to avoid disputes on future construction projects. Everyone in the industry acknowledges that there is no such thing as a claim-free project but are seeking ways to close out projects without resorting to arbitration or litigation at project completion. This webinar is based on interviews with experienced practitioners in the construction industry.

This webinar incorporates their experience, observations and thinking. The webinar will address claims mitigation and dispute avoidance during a project's construction and claim phases. These two phases typically overlap each other as claims start any time after the Notice to Proceed is issued and even before physical construction starts.

This webinar treats the claim phase of a project separately, not because it takes place at a different point in time, but because the activities involved in preparing, submitting, receiving, reviewing and resolving claims are entirely different from those activities concerning management, construction, and delivery of a project. While the activities in the claim phase overlap and are concurrent with the construction phase activities, they are not the same and, thus are treated separately.

Who Should Attend

  • Owners
  • Design professionals
  • Construction managers
  • Contractors
  • Subcontractors
  • Construction attorneys
More Information

Time: 12:00 PM - 1:30 PM Eastern Time


Please note: You can check other time zones here.

System Requirements

PC-based attendees
OS: Windows 7, 8, 10 or newer

Browser:
IE 11 or later, Edge 12 or later, Firefox 27 or later, Chrome 30 or later

Macintosh based attendees
OS: Mac OS X with MacOS 10.7 or later

Browser:
Safari 7+, Firefox 27+, Chrome 30+

iOS
OS: iOS 8 or newer

Android
OS: Android 4.0 or higher

Syllabus

Course Outline

  • Introduction
  • Claims Recognition, Mitigation & Dispute Avoidance
  • The Construction Phase - Owners & Contractors
    • Project Kickoff
    • Project Management & Contract Administration
    • Cost Management
    • Change Management
    • Risk Management
    • Time Management & Scheduling
  • The Claims Phase - Owners & Contractors
  • Conclusion

Instructor

Jim Zack

Jim is the Principal, James Zack Consulting, LLC and Senior Advisor, Ankura Construction Forum™. The Forum strives to be the construction industry’s resource for thought leadership and best practices on avoidance and resolution of construction project disputes globally.

Formerly he was the Executive Director of the Navigant Construction Forum™ and earlier, the Executive Director, Corporate Claims Management Group, Fluor Corporation, one of the world’s largest EPCM contractors. Mr. Zack was previously Vice President of PinnacleOne and the Executive Director of the PinnacleOne Institute and a Senior Construction Claims Consultant for CH2M HILL, Inc.

Mr. Zack has, for more than 53 years, worked on both private and public projects throughout the U.S. and in 39 countries abroad. Mr. Zack is a Fellow of AACE, Royal Institution of Chartered Surveyors, Guild of Project Controls and Society of Construction Claims Specialists International. 

In the construction claims field, he is a recognized and published expert in mitigation, analysis and resolution or defense of construction claims and disputes. 

Mr. Zack is a Certified Construction Manager (CCM), a Certified Forensic Claims Consultant (CFCC), an Expert Certified Construction Claims Specialist (ECCCS), an Expert Certified Construction Delay Analyst (ECCDA) and a Project Management Professional (PMP).




The Engineering Institute of Canada
REGISTER NOW
NOT INTERESTED IN THIS COURSE?

We always want to improve the quality of our courses. Please select any reasons why you feel this course is inadequate (check all that apply).

Please check this box:
Course Rating
4.3 out of 5

Overall rating of this course by its previous attendees!

Fee & Credits

$115 + taxes

  • 0.15 Continuing Education Units (CEUs)
  • 1.5 Continuing Professional Development Hours (PDHs/CPDs)
  • ECAA Annual Professional Development Points
Register




Group Training
This course can be customized and delivered to your group of staff at your facility, saving time and money.
REQUEST A QUOTE
Sign-up for our newsletter
Government Funding
The cost of this course could be covered by the Workforce Development Agreements (WDAs).

Your company may be eligible for funding! LEARN MORE
Top