TRAINING.

Overview

After participating in this course, you will be able to:

• Manage communication styles and different personalities in the work environment
• Communicate and listen effectively to minimize conflict and motivate teams
• Use strategies, techniques, and tools for problem-solving and decision making
• Respond professionally under stress and delicate situations.
• Using the SADE model effectively

Description
This session entails managing communication styles and different personalities in the work environment. From the antagonist to the resistant, how do you communicate and listen to minimize conflict and motivate your teams? This session provides strategies for working together under pressure, engaging strengths and talents, and responding professionally under stress and delicate situations.

Participants will walk away with tools such as the SADE model, an understanding of the four listening styles, and other critical problem-solving and decision-making methods.

Objectives:

• Manage communication styles and different personalities in the work environment
• Communicate and listen effectively to minimize conflict and motivate teams
• Responding professionally under stress and delicate situations
• Problem-solving and decision-making techniques
• Engaging strengths and talents

Deliverables:

• Roadmap of strategies for working together under pressure
• Techniques for engaging strengths and talents and responding professionally under stress and delicate situations
• Tools for problem-solving and decision making
• Understanding of the four listening styles

Please note: You can check other time zones here.

Instructor

Kendria Taylor, M.S.

Kendria Taylor was a Sr. Executive for almost a decade before joining JBG Success Academy, one of the nation's premier training companies as a Senior Consultant. After working with JBG and loving the world of leadership training, she launched her own company, TG8 Solutions Insight.

Kendria holds a Masters in Family Studies from Amberton University and a Bachelors from the University of North Texas. With over 15 years of leadership experience in the public sector, she is also a published author of a children's book series titled, The Adventures of Jax and Riley. Kendria empowers managers and business leaders with her expertise in emotional intelligence, team integration systems, and professional ethics.

She is a highly sought-after keynote speaker for educational institutions and nonprofit organizations nationwide.