Course Catalogue.

After participating in this course, you will be able to:

• Recognize the four types of communication styles, how to collaborate and navigate conflict
• Extract value  and talent from each communication style
• Communicate effectively with internal customers
• Re-acclimatize to communicating with internal customers in the office setting
• Understand and manage post-covid stress

Description
We have lost a great deal of communication while working from home during COVID-19. As people start returning to work and leaving the comforts of their homes, it is necessary to get them re-acclimated to communicating with their internal customers. In this training, we will cover the four types of communication styles and extract their value.

Objectives:

• Understand the importance of effective communication in the workplace
• Recognize the four types of communication styles
• Learn how to extract value from each communication style
• Develop skills for communicating effectively with internal customers
• Re-acclimatize employees to communicating with their internal customers in the office setting
• The return-to-work stress people are feeling after returning to work

Deliverables:

• A guide on the four types of communication styles and how to extract value from each one
• Interactive exercises and activities to practice recognizing and utilizing different communication styles
• Strategies and application of effective communication with internal customers
• A list of actionable steps for improving communication with internal and external customers in the office setting.